Planet Stone Global

As an interior designer for 34 years, I have seem a lot of changes over the past 10 years with the skill set of the building trades. Most of which is not good (sloppy, careless work with no sense of pride or craftsmanship)

My recent experience with Planet Stone was an exception.
Planet Stone did an EXCELLENT job with my kitchen renovation project.

Highlights:
* Responsive and great communication with my salespeople Angela Bello and Giovanna Landey
* Spot on template work for my undermount sink, corners, tops and edges.
* Installers Oscar and Giovanni were pros. They were respectful of my property, carefully installed heavy tops around appliances, made perfect on-site cuts for outlets and holes and cleaned up the job site nicely.
* Pricing for the job was very competitive because they have on-site manufacturing.

I realize there are some negative reviews here and I was a bit concerned myself. But my experience was as good as it gets and I would certainly use and recommend Planet Stone in the future without reservation.

My outdoor kitchen countertop just got installed and they did an amazing job on fabricating it from the quartzite slab I got from San Fernando Marble and Tile. They did a mitre joint on the edge of the countertop and you can not see the seam - it looks like a solid piece of stone!

They had quoted me an installation timeframe of 3 weeks after the measurement but it got installed much quicker than that. Happy that after a long backyard remodel being done by another contractor that something went much quicker than expected.

This will be the second time we used Planet Stone. I have been so pleased with every aspect of this company!!

KEEP AWAY. Some of their mistakes might have been overlooked if they hadn't caused so much damage (broke an awning, put deep scratches in my Hi End Panoramic sliding doors, made mistakes in the measuring, left my house a filthy mess by leaving those same doors and all windows open (because "it was hot working inside" ) while one guy did the grinding outside with a prevailing wind towards the house. It was a disaster for a hefty price. Unfinished work under the counters, significant damage to trim and ultimately ill-fitting countertops! What should have taken a maximum of 3 days, took 10. Yes, 10 days. And they came twice beforehand to measure. They took every short cut they could for a job that was over $10K. Sadly, after months of good faith requests for coverage of the damage, they don't return calls or emails. KEEP AWAY!
FYI They automatically charged my credit card without notifying me when they thought it was finished & when I wrote a nice note to say that I was unhappy with the outcome they denied everything (despite having pictures), threatened a Mechanics Lien if I disputed the Credit card charge and never returned phone calls or emails thereafter. Their lack of quality, lack of customer client care and unbelievable damage they left behind leaves me actively recommending AGAINST using them. The cleaning alone cost over $1000 because of the gritty dust in all the upholstery, drapes - EVERYTHING! I respect hard honest work and am willing to pay well for it. This company does not represent that ethos.

Wonderful experience with Planet Stone. I had my kitchen counters replaced and they had a great selection competitive prices and quick professional delivery. I refer them to all of my friends.

I think photos are worth a thousand words so I'm attaching proof of their work quality.

We had Planet Stone and specifically Jaime, as our fabricator & then they also installed for our renovation. Not only did they do an excellent job cutting and installing our quartz they also did a lovely job on our marble hearth for our fireplace.

We had 3 jumbo slabs for our kitchen/bar project and that included a waterfall feature, mitered edges and a backsplash stove to ceiling plus we added a cap to our pony wall.

Going in person to view our slabs and talk through the project with Jaime was really helpful and I would definitely recommend that.

We are really pleased so far with how everything turned out and will definitely use them in the future should we decide to renovate the bathrooms or on our next future house.

We are still waiting on getting our cheese boards from our quartz and marble that they were cutting from our leftover slabs but otherwise they were very quick!

My bf needed a Caesarstone bathroom vanity top (for a double sink) fabricated. He visited many countertop fabricators for several frustrating months but could not find the color he was looking for and/or any place who would take his job until he came across Planet Stone.

Planet Stone had the color but his job fell well below Planet Stone's minimum square footage. Since Planet Stone had great customer service (thanks Nancy!) and was willing to take his job (at their minimum price), he decided to pay the difference.

Within one week of placing the order, someone was over to take measurements and make a template. Within 3 weeks of placing the order, the installers were out at his home and the installation was done and looked great! The entire process was easy and stress free.

Rounding up from a 4.5, Planet Stone rates 5 stars.

The amateurs from Planet Stone who came to install my farmers sink installed a support beam underneath that covered the drain holes. When the plumber came, he couldn't finish the job. Three days later I still have no kitchen sink.

I am a renter. My landlord chose them. I did not.

Rescheduling to get them to come back has been a nightmare. They won't come out on weekends even to fix their own shoddy work.

Beware and stay far, far away from this shady operation!

Planet Stone help us meet our budget and create our dream Kitchen, Nancy and Giovanna where really helpful. They measured and came back the following week to demo and then back to Installed. The instalation took only one day, we decided to do Quartz Countertops for durability, they have a lot of affordable options. We love our new kitchen. Thanks to all the team at Planet Stone for your help!

Quality has gone down to the point I won't ever work with Planet Stone again. They have absolutely no knowledge, skill, or pride in what they do. If you are reading this - choose another company - doesn't matter which one just pick anyone else to avoid headache and lost money.